The provisions of the contract between us, MEKRA Lang GmbH & Co. KG (“MEKRA Lang”), and our customers (“purchasers”) solely underlie these General Terms and Conditions. Our offers are exclusively meant for entrepreneurs as defined in § 14 BGB (German Civil Code). Deviating business terms of the purchaser, even if they are known to us, will not become part of the contract. Our offers are always subject to change without notice. Our General Terms and Conditions of Sale and Delivery are considered accepted upon placement of order, at the latest upon receipt of goods. These General Terms and Conditions of Sale and Delivery apply in the case of repeated business relations also for all future transactions. Should individual provisions be or become completely or partially ineffective, then the validity of the other provisions will thereby not be affected. In this case, MEKRA Lang and the purchaser will agree on a regulation whose economic success will be as close as possible to the ineffective regulation. Until such time, the relevant legal provisions will apply.
within 14 days from date of invoice with 2 % cash discount of the invoice end value;
within 30 days from date of invoice without cash discount of the invoice end value.
improperly handling or overstressing the purchased item or
altering the purchased item in an unapproved manner or
not following the instructions of the assembly instructions or operating manual or
not observing the complaint and delivery responsibility according to para. 3 and 4 above or
further using the purchased item after ascertaining the defect.
Natural wear and tear is excepted from the warranty.
Properly ordered and delivered goods shall in broad principle not be taken back. Returns that have been arranged with us are the exception. In addition, the following prerequisites must be met:
Technical inspection and completion of the credit slip shall be carried out under consideration of eventual value reduction upon receipt of the articles. Freight costs, insofar as any occurred to us for the original shipping, reduce the remaining value.
Last Update: 06/2024